1st /2nd Line Support


Paying up to £30,000


IT Networking and Infrastructure

Job Type




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Are you an IT Professional looking for an exciting new role?

Want to take your technical skills to the next level?

We are looking for a fantastic 1st /2nd Line Support Analyst for an opportunity based in London. With a diverse range of people and various technologies to work with, this is a role which will never get boring.

You will be working primarily with the following technologies and possess key competencies in (Essential):
·Active Directory
·Group Policy
·Microsoft Exchange Server
·Windows XP/7
·Networking: Port Patching, TCP/IP
·Hardware rollout, support & maintenance
·Core understanding of Microsoft Office suite and applications to deal with 1st line user queries/resolution (2010, 2013)
·Ability to use internal systems in relation to the role
·Understanding of support team / department working practices.

As a Service Desk Analyst, you will be responsible for maintaining the quality of the end user experience, acting as an effective point of contact from the business to the business customer whilst ensuring customer service standards represent value to the business.

I am currently recruiting for a managed services in London, who’s creative and innovative style of practice have seen them deliver extremely high quality work to their clients. My client works with a diverse range of customers and technologies so has a lively environment full of new challenges. No two days will be the same.

Make no mistake, this is a pressurised environment, which will give someone of your experience and position the chance to thrive in a lucrative business where your technical abilities will grow to new heights. But don’t worry, the friendly team are always happy to help out and will provide all the on-going support/training you need to hone your technical skills and progress.
Based in Central London, this company has a great location with great facilities and opportunities abound.

Upto £30,000 plus benefits

Great opportunities like this don’t last long. Submit your CV now at soniab@jitr.co.uk. Alternatively, give Sonia a call on 02074269844 to discuss whether this role is right for you.