1st Line Support


Paying up to £23,000


IT Networking and Infrastructure

Job Type




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1st Line support Engineer – Central London – 21k -23k

Junior IT role with renown charity. If you are a Junior IT support engineer and looking for an exciting new challenge, then read on! We are looking for an outgoing and friendly individual who is up to the challenge of working under pressure in a demanding but rewarding environment. They need to be a flexible team player who is also capable of working under their initiative and who will make a new and positive contribution to the support team. Proven communication and interpersonal skills, the ability to take ownership of problems and a desire to learn and develop skills using their initiative are required.
6 months – 1 Years experience in a similar environment, accompanied by hands-on skills in the following areas:
● Experience of using and supporting MS Windows.
● MS Office suite experience.
● The basic software and hardware troubleshooting skills.
● Active Directory administration is a bonus.

About You:
As a junior support engineer, you will be a graduate and enthusiast who already has at least 6 months experience in the industry. As well as excelling in customer service, you will be highly technical and keen to stretch your skills with the support of a great team. Energy and ability to learn are critical with this role; you must have a love for IT and keen to expand your knowledge. You must also enjoy helping others and not be scared to give technical advice over the phone.

About the Company:
Well known charity organisation with a good reputation. They have been built on recommendation around their unrivalled reputation for customer care and the good work they do in the community The IT function is driven by providing a friendly, uncomplicated approach with an integrity to suggest and support best-fit technology.

The friendly team and IT manager are always happy to help out and support you throughout your learning and career.

The Rewards:
This opportunity offers 21-23k depending on experience. Alongside this excellent salary, you will also have access to a host of company benefits, as well as paid overtime.

How to Apply:
Great opportunities like this don’t last long. Submit your CV now!