1st Line Support Engineer

Salary

Paying up to £25,000

Industry

IT Networking and Infrastructure

Job Type

Permanent

Location

Kent

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1st Line Support Engineer – Sidcup, Kent – Up to £25,000

Our exclusive client is looking for a 1st Line Support Engineer to join their MSP. Not only would you be technically skilled, but you will be providing great customer service to users.

ABOUT YOU

You will be a strong first line with minimum 1 year of in a similar role. My clients are based in Sidcup, Kent. You will join the team responsible for the support and upkeep of their ever-growing client base.

SKILLS

·Excellent communication and people skills
·Microsoft and MAC Desktop and server support
·Remote help desk
·Windows OS 7, 8 and 10
·Windows Server OS 2003 – 2012 R2
·Networking
·Active Directory
·Exchange and Office 365
·Microsoft Office
·Hardware
·Smartphones and tablets
·Call handling and escalation, SLA awareness
·Quick learner, excellent troubleshooting skills
·Team player, autonomous and ambitious achiever

THE COMPANY

My client has over 20 years delivering IT management and support services, with their roots stemming from IT consultancy. Their approach provides clients with a value-added consultancy approach over their competitors. Designing tailored solutions for every client, they don’t believe a one-size fits all approach works for all, as each business is different and need to be treated that way!

HOW TO APPLY

If this role sounds like the perfect opportunity for you then please send your CV to shelinh@jitr.co.uk or give Shelin a call on 0207 426 9816.