2nd Line Engineer

Salary

Paying up to £30,000

Industry

IT Networking and Infrastructure

Job Type

Permanent

Location

Egham

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Are you an IT Professional looking for an exciting new role?

Want to take your technical skills to the next level?

We are looking for a fantastic 2nd Line Field Engineer for an opportunity based in Egham. With a diverse range of people and various technologies to work with, this is a role which will never get boring.

You will be working primarily with the following technologies and possess key competencies in:
·Active Directory
·Group Policy
·Microsoft Exchange Server
·Windows 7,8,10
·Networking: LAN/WAN
·Minimum MCP, MCITP, A+, CCENT
·Installation and configuration of peripheral devices
·Understanding of support team / department working practices.

ABOUT YOU
As a field engineer, you will be responsible for maintaining the quality of the end user experience, acting as an effective point of contact from the business to the business customer whilst ensuring customer service standards represent value to the business. You will also be working 50% on a clients site and 50% working remotely as a support engineer.

ABOUT THE COMPANY
They understand the link between happy, skilled, empowered staff and excellent customer service and personal productivity. They ensure that all their staff, across all departments, receive the right training and support to do their job to the best of their ability.
Their technical support staff are all required to regularly attend training courses with their wide range of software and hardware partners, as well as courses for their own professional development such as project management courses, ITIL qualification and advanced customer service certification.
Beyond this they also support the Sales and Marketing team as they continue their personal development by working towards industry qualifications in IT solutions sales and product training courses.
They also operate a successful apprentice scheme, encouraging young and inexperienced people with the right attitude, to join the company and work towards gaining real industry experience as well as valuable qualifications.

Based in Egham, this company has a great location with great facilities and opportunities abound.

ABOUT THE REWARDS
Up to £30,000 plus benefits such as generous holiday allowance, along with a great pension scheme, investment in training and career progression.

HOW TO APPLY
Great opportunities like this don’t last long. Submit your CV now at AkibM@jitr.co.uk. Alternatively, give Akib a call on 0203 426 9828 to discuss whether this role is right for you.