2nd Line Support Engineer


Paying up to £30,000


IT Networking and Infrastructure

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2nd Line Support Engineer – Sidcup, Kent – Up to £30,000

About the company
My client has over 20 years delivering IT management and support services, with their roots stemming from IT consultancy. Their approach provides clients with a value-added consultancy approach over our competitors. Designing tailored solutions for every client, they don’t believe one-size fits all method works for our clients as each business is different, my clients are outcome-focused on ensuring the solutions we deliver our clients address their current requirements but offer scalability for the future.

About the Role

The role is to support the IT Infrastructure at their offices based in Sidcup. You will find below the required skillset to be considered for this role:
·Excellent communication & people skills
·Microsoft & MAC desktop & server support
·Remote helpdesk
·Windows OS 7, 8 & 10
·Windows Server OS 2003 – 2012 r2
·Active Directory
·Exchange & Office365
·Microsoft Office
·Smartphones / tablets
·Call handling & escalation, SLA awareness
·Quick learner, excellent troubleshooting skills
·Team player, autonomous & ambitious achiever

About You
The ideal candidate will be enthusiastic, eager to learn and someone with excellent attention to detail. As the client is an MSP, someone who has experience working in a similar environment will fit in well here. The office culture is very friendly and welcoming, someone who can maintain the positivity and still ensure the work is being done efficiently. They are a social company where all employees have an excellent work-life balance.

To Apply
Opportunities like this do not last forever, if you feel this role is fitting for your next career move then do not hesitate to contact me on 0207 426 9816, or you can drop me an email to timothyl@jitr.co.uk.