3rd Line Support Engineer

Salary

Paying up to £55,000

Industry

IT Networking and Infrastructure

Job Type

Permanent

Location

London

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Are you an enthusiastic 3rd Line IT engineer looking for a step in your career?

Are you keen to join a dynamic and friendly Media firm based in Central London? Our growing client is looking for an experienced engineer to join their team.

About the company
They transform businesses, brands and organisations through the power of sport, entertainment and communications by creating a lasting commercial and social impact.
Being a responsible business makes good commercial sense. Their approach has helped them win new business as well as retaining existing clients. It has enabled them to save money through eco-efficiency and attract and retain the best people in their agencies. All our employees and agencies share the same common core values and work alongside their responsible business code.

About the role
Duties:
·To provide third level support to high level for a varied calibre of customers and personnel.
·Ensuring that incidents are resolved in a timely manner to meet defined service level targets.
·Strong planning, organising and prioritising abilities
·Proactively help resolve tickets where required.
·To participate as a project resource as and when required
·You will also support first/second line team to resolve issues that come into the service desk acting as a primary point of escalation for more challenging issues

About you
Attributes required:
· Windows server 2008 R2/2012 R2, Windows 7/8
·Active directory
·Microsoft Exchange 2010
·VMware
·Storage – SAN’s
·Cisco/HP switch technology
·Office 365 and Azure
·Networking – LAN/WAN/ technologies including routing and fault finding

The benefits
This fantastic opportunity is offering a salary of up to £55,000 on top of this they offer a host of benefits including 25 days’ holiday and subsides gym membership

To apply
Please submit your CV now to Richap@jitr.co.uk, or give Richa a call on 0203 540 9439 to discuss whether this position is the right one for you.