Endpoint Systems and Solutions Analyst

Salary

Paying up to £40,000

Industry

IT Networking and Infrastructure

Job Type

Permanent

Location

City of London

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You will be part of a diverse organization with huge opportunities and significant opportunity for continuous learning and progression.

With various technologies to work with, this is a role which will never get boring.

YOUR RESPONSIBILITIES
·Tier 3 support of the enterprise application suite.
·Full life-cycle project management of specific enterprise application related initiatives.
·Where applicable, training technical staff and end users.
·Product testing UAT.
·Business analysis / requirements gathering for new projects.
·Product roadmap execution.
·Vendor relationships.
·Implementations and roll-outs.
·Project management to work package level.

ABOUT YOU
·Experience of working in a technical environment.
·Experience of working with 3rd party service providers in a semi-outsourced support
operating model.
·Knowledge of ITIL methodology.
·Experience of incident and queue management.
·Ability to interact and communicate with C-Level Executive.
·Excellent Presentation skills.
·PowerShell skills at high enough level to train others.

REQUIRED SKILLS
·SharePoint.
·SCCM.
·Citrix.
·Exchange.
·O365.
·Cherwell.
·Empower ID / OKTA.
·Jabber / IM.
·Automation and scripting.
·TCP/IP Networking.
·Technical Documentation.
·Ticketing systems: Cherwell, ServiceNow, Jira.

ABOUT YOU
As a Systems and Solutions Analyst, you will be responsible for maintaining the quality of the end user experience, acting as an effective point of contact from the business to the business customer. Ensuring customer service standards represent value to the business. As well as technical skills, the ideal candidate will understand both the conventional and digital media planning and buying landscapes.

ABOUT THE COMPANY
My client is an inter-connected global network of leading marketing communications companies. A huge portfolio providing the best talent, creativity, technology and innovation to some of the world’s most iconic and successful brands. My client offers a comprehensive range of marketing solutions spanning brand advertising, customer relationship management (CRM), media planning and buying services, public relations and numerous specialty communications service.

As it relates to technology positions, you will be provided with advancement opportunities and long-term career growth through learning, development, and appropriate technology/industry specific training.

Based near Tottenham Court Road, this company has an enviable location as you will be working in the heart of London with great facilities and opportunities abound.

THE REWARDS
£35,000 – £40,000 per annum
Pension scheme
Health insurance
Life insurance
Generous holiday allowance

HOW TO APPLY
Great opportunities like this don’t last long. Submit your CV now at emmanueln@jitr.co.uk. Alternatively, give Emmanuel a call on 02074269817 to discuss whether this role is right for you.