Paying up to £60,000
Group Infrastructure Manager – City of London (Borough) – Up to £60,000 + 10% Bonus
About the company
The client is a designer of contemporary office space for businesses. They’ve taken the best of co-working, serviced offices, fine hotels and hospitality and added a dash of design and architectural practice. The client creates an incredible workspace environment that enables you to focus on what you do best, while we take care of everything else.
They look beyond supplying a desk or office to offer a premium curated Resident experience. Spaces are designed to enable Residents to choose how, when and where they work and meet. From architect-designed offices to kitchens to libraries; from exceptional cafes & restaurant offerings to wellness facilities & secure bike storage.
About the Role
The client is looking to hire a Group Infrastructure Manager that will have a passion for technology, process improvement, and business transformation along with a desire to relentlessly champion best practices in a hyper-growth and dynamic environment. You will lead the Group’s IT Infrastructure and Ops team responsible for all IT services supporting our growth trajectory as we full-fill our mission to create the future of the work place.
The Group Infrastructure Manager will be based in London and responsible for all Technical teams worldwide. You will be responsible for supporting the infrastructure services spanning every business function, product line, and region.
The successful candidate will provide overall leadership and direction to the global support teams for the full range of technical issues and problems, including the most complex situations that require in-depth technical knowledge. You will build an environment based on best-in-class practices, tools, and systems aimed at delivering unparalleled employee experience. This position reports into the Director of Technology and Innovation.
The Group Infrastructure Manager will take responsibility to support the clients IT operational Team in delivering New buildings on time ready for residents to occupy their space. This includes but is not limited to all new sites, HQ Offices, and any current open sites. In addition, the role will deliver optimum levels of IT support and services to paying members across all sites, incorporating appropriate physical infrastructure and the latest developments in cloud/SaaS technology to enhance the user experience.
Above all, this is a role requiring high levels of entrepreneurial drive plus astute commercial awareness in order to create technology solutions that support a high growth service-oriented business.
The ideal candidate will have the below skills and experiences:
·Bachelor’s degree in computer science, business, or a related discipline required;
·Experience supporting foundational technology, infrastructure, and client services in a consumer-facing / consumer service industry (particularly hospitality or retail) or high-volume professional services desirable
·5 Years relevant experience with direct technical responsibility for leading global enterprise technology operations and support at either a best-in-class global company or high growth start-up.
·Experience with ITIL and ISO27001 is preferred.
·Experience with vCloud Director, VMWare, Office 365, Dropbox highly desirable
·Must be available for occasional travel, both domestically and internationally
Critical Skills & Behaviours for Success Results-orientation:
·Gets things done, with both a short and long-term view in mind
·Pragmatic and outcome-oriented, leveraging data to make decisions
·Thrives in a fast paced, agile environment with exceptional organizational skills and ability to re-prioritize on a consistent basis
·Exemplary planning skills with a high degree of detail orientation
·A hands-on and adaptable leadership style with commitment to driving results
·5 Years previous infrastructure management experience is required
·Previous Serviced Office or Co-Working Experience is required
·Previous Management of Virtual Data Centres and DR Sites
·Breadth of IT experience covering Infrastructure and business systems management, operations and deployment.
·Able to interact effectively at Board/Exec level.
·Inspires confidence and trust in team.
·Strong delivery track record in a fast-paced business environment.
·Entrepreneurial with the ability to operate and excel in changing or dynamic working environments.
·Smart, apolitical and focused.
Opportunities like this do not last forever, if you feel this role is fitting for your next career move then do not hesitate to contact me on 0207 426 9828, or you can drop me an email to AkibM@JITR.co.uk.