Paying up to £27,685
IT Support Engineer – London – up to £27,000 p/a
My client is currently looking to recruit a determined and enthusiastic individual to join their team in Euston, London. They are a religious group who needs someone with exceptional customer service and people skills. The successful candidate will be reporting to the IT Manager.
·Proven understanding and experience of running office IT systems.
·Strong knowledge of Microsoft based operating systems with an emphasis on Windows 10 and MS Server 2008 / 2012/ 2016
·Strong understanding of Skype for Business
·Knowledge of networking and network troubleshooting (LAN, WAN, VPN, DSL routers etc.).
·Knowledge of deploying and troubleshooting/maintenance of hardware (PCs, printers etc.).
·Active Directory user and computer administration
·Experience of Microsoft Servers (2016, 2008, 2012, SQL 2012)
·Experience administrating Office 365
·Experience troubleshooting MS Office 2016
·Good organisational skills, with an ability to take the initiative, manage priorities and work independently without direct supervision, and able to work as part of a team.
ABOUT THE ROLE
The IT Support Engineer will provide practical IT assistance across all aspects of the organisation and will provide back-up and support to the Senior Infrastructure Engineer. The position is responsible for supporting and maintaining the Microsoft Servers and Desktop operating systems, telephone system Skype for Business and Office 365 environment, plus general maintenance of all IT-related hardware/software.
·To document all calls on the call logging system
·To maintain user security on all orders
·Supporting users in the use of computer equipment by providing necessary training and advice
·Responsible for managing backups onsite and in the cloud
·Providing desktop and server support
·Supporting and maintaining MS Server/Desktops
·Setting up and configuring new laptops and desktops
·Installing authorised the software to laptops and desktops
·Antivirus installation to all desktops and laptops
·Patching of network and phones
·Setting up new users and disabling expired accounts in accordance with HR/Manager requirements
·Providing support for MAC PCs
Opportunities like this do not last forever, if you feel this role is fitting for your next career move then do not hesitate to contact me on 020 7655 4609, or you can drop me an email to amyb@JITR.co.uk.