Paying up to £40,000
Junior SOC / NOC with Security Experience – East London (Close to Bank) £30k to £40K
About the Role
Our client is seeking a SOC analyst who has experience with voice and data. This position is part of their growing Security Operations Team. We are looking for a technical security operation engineer or NOC with some security experience to undertake the necessary process activities, tasks and administration enabling the delivery of first-class monitoring and maintenance services to the customers through the highest standards of integrity, efficiency, knowledge and co-operation.
Your primary responsibilities include but are not limited to:
·As a SOC (Security Operations Centre) Cyber Analyst you will work as part of a centralised operational team to monitor and defend web sites, applications, databases, data centres, servers, networks, desktops and endpoints.
·To accurately log/identify, classify and prioritise all events (alerts) generated from development and remote management systems (tools).
·To maintain real-time updates for all Incidents (cases) using our Service Management Tool (currently CRM) throughout the lifecycle of each case.
·To take the appropriate control action and resolve Incidents in an efficient, professional and consistent manner and line with proper SLAs.
·To log Incidents with 3rd party vendors, managing these Incidents through to resolution; while keeping the customer up to date within the agreed timescales.
·Monitor progress of cases, providing the customer with feedback and real-time information regarding the development of the resolution, throughout the lifecycle of the case.
·To provide remote second line support across a multi-platform service environment, ensuring effective handover to specialist engineers.
·Performing scheduled patching, upgrades and backups
·Undertake further duties when required as part of the overall Security Operations (SO) function.
·To communicate with the customer in a courteous, efficient, effective and professional manner.
·To ensure that proper communication takes place with customers and key stakeholders at all times for all cases.
·To proactively highlight P1 examples to ensure handling through the Major Incident Management (MIM) Process
·To provide accurate and timely communication with the designated MIM and relevant stakeholders in relation to owned P1 cases.
Process and Procedures
·Assist with the improvement of internal processes and process improvement by making recommendations on Incidents experienced and updating the knowledge management database.
·Assist with producing, maintaining and adherence of documented (SO) documentation and processes and procedures.
·Responsible for working in a 24/7 Security Operation Centre (SOC) environment.
·Provide analysis and trending of SIEM security log data from various security devices.
·Provide Incident Response (IR) support when required
·Provide threat and vulnerability analysis as well as security advisory services.
·Analyse and respond (propose and remedial action solutions) to previously undisclosed software and hardware vulnerabilities
·Investigate, document, and report on information security issues and emerging trends.
·Investigate, document, and report on information security noncompliance and process failures.
·Integrate and share information with other analysts and other teams.
·A flexible “can do” attitude.
·Ability to multi-task.
·Experience using and administration of monitoring tools.
·Desire to learn new technologies.
·Ability to work as part of a team or autonomously within a 24 x 7 shift pattern.
·Hands on technical experience supporting managed WAN solutions, Cisco routers, switches, firewall, LAN, traditional PBX systems, IPT and Security
·Knowledge of various security methodologies and processes, and technical security solutions (firewall, IDS and IPS)
·Knowledge of network architecture and relevant network/security applications
·Knowledge of common Internet protocols and applications
·ITIL Fundamentals (or equivalent)
·CompTIA Security (or equivalent)
·CompTIA Network (or equivalent)
·Wireshark Packet Analysis
·Experience of SIEM tools and technologies
·SANS SEC401: Security Essentials
·Ethical Hacker (CEH)
·Cisco Certified Network Associate CCNA
·Vulnerability Management – Administrator/Analyst (experience)
·Vulnerability Scanning Tooling – Administrator /Analyst (experience)
·Cyber hunting techniques/experience
About the company
The client delivers technology solutions that drive business success. Since their inception 26 years ago, internationally renowned organisations have trusted them to design, provision and support the technology that underpins their operations. They focus on meeting their customer’s real-world challenges in business communications and smarter working – such as ensuring your network security and data compliance, enabling workforce agility and digital transformation, and helping you deliver a better customer experience.
The ideal candidate will be someone who has experience within the telecommunication industry as the role does involve a lot of voice and data. Experience with PBX and VOIP is an essential skill required. Excellent communication skills are also very crucial for this role. Also, having experience with Microsoft Dynamics CRM and knowledge of Avaya and Mitel telephone systems would be advantageous.
Great opportunities like this don’t last long. Submit your CV now at email@example.com. Alternatively, give Walter a call on 0207 655 4604 to discuss whether this role is right for you and to answer any questions you may have.