Paying up to £42,000
Service Desk Manager – Central London – up to £42,000 p/a
An exciting opportunity has arisen for a Service Desk Manager to join a leading Property Management service based in Central London.
The central aspect of the role will include working within the Service Desk Team, manage them and help their growth.
·Manage a team of 10 people
·Implement and manage new ITIL processes
·Drive continuous improvement and high quality
·Ensure service levels and KPIs are aligned to business outcomes
·Manage escalations and major incidents
·Strong service desk and leadership skills
·Experience in managing teams of 5+ staff
·Experience in Change and problem management
How to apply:
Would you like to explore this opportunity? If so, let’s start a conversation by sending your updated CV at firstname.lastname@example.org!